Carrier Payment Options

Note: Always include your policy number and bill when mailing payments to carriers. Checks are easily lost in the shuffle.
VENUE
(Mail, Phone, Web)
WHO, WHAT, WHERE & WHEN
(Phone Numbers, Addresses, URLs)
PAYMENT TYPES ACCEPTED
LINE(S) OF BUSINESS
AFS/IBEX Financial Services - Premium Financing
Mail
AFS/IBEX Financial Services, Inc.
PO Box 100045
Pasadena, CA 91189-0045
Personal Check
All
Online
View your account and pay your bill online. Just log onto ibex.accounts-in-view.com with your IBEX account number and billing zip code.
MasterCard/Visa (23.00 Service Fee) or eCheck (free)
All
Call In
You can call us with your payment information which we can then process online.
MasterCard/Visa (23.00 Service Fee) or eCheck (free)
All
Allied Insurance (AMCO Insurance Co., Nationwide Mutual, etc.)
Mail
Allied Insurance
PO Box 514540
Los Angeles, CA 90051-4540
Personal Check
All except earthquake
Overnight
Wells Fargo Lockbox
Allied Insurance- Dept 6670
3440 Flair Dr
El Monte, CA 91731
Personal Check
All except earthquake (?)
Mail
AMCO Insurance Company
A Participating Insurer of the CEA
PO Box 9184
Marlborough, MA 01752-9184
Personal Check
Earthquake (Policy numbers starting with QA)
Telephone
(800)282-1446, option 2



eCheck, Visa or MasterCard, (American Express: Personal Lines only)
All
Telephone
(877)382-9159


eCheck, Visa or MasterCard (?)
Earthquake (Policy numbers starting with QA)
Online
Just log onto MyAlliedPolicy.com with your user ID and password. You will need your nine-digit account number to register.

eCheck, Visa or MasterCard, (American Express: Personal Lines only)
All
Call In
You can call us with your payment information which we can then process online.

eCheck, Visa or MasterCard, (American Express: Personal Lines only)
All
Automatic EFT
To sign up for automatic EFT, please call us for an authorization form to sign.

EFT
All
Automatic CC
To sign up for automatic payments by credit card, just log onto MyAlliedPolicy.com with your user ID and password to set up recurring credit card payments. You will need your nine-digit account number to register. For security reasons, we are not able to set up recurring CC for you and Allied Customer Service cannot set it up either, the only way to sign up is by logging into your account at MyAlliedPolicy.com.

Visa, MasterCard or American Express
Personal Lines
American Modern Home Insurance Company
Mail
American Modern Home Insurance
PO Box 740429
Cincinnati, OH 45274-0429
Check, Visa, MasterCard, American Express, Discover
Mobile/ Manufactured Home
Telephone
(800)543-2644


Visa, MasterCard, American Express, Discover, EFT
Mobile/ Manufactured Home
Online
Just log onto AMIG.com.


Visa, MasterCard, American Express, Discover, EFT
Mobile/ Manufactured Home
Anthem Blue Cross
Mail
Anthem
PO Box 51011
Los Angeles, CA 90051-5311
Check
Small Group
Arrowhead General Ins. Agency, Inc. (Universal North America Ins. Co.)
Mail (Balboa Ins.)
PO Box 85087
San Diego, CA 92186-5087
Personal Check
All
Mail (Universal N. Amer.)
Processing Center
PO Box 9061
Carlsbad, CA 92018-9061
Personal Check
All
Online - Arrowhead
Just log onto ArrowheadExchange.com with your policy number, zip code, and policy type (Homeowners, Condo, Renters, etc.)
Debit, Visa, MasterCard, AMEX
All
Online - Western Union (Universal N. Amer.)
Just go to WesternUnion.com. Enter "Universal North America Insurance Company" when prompted for the payee, enter "Arrowhead" when prompted for the code city, and enter "CA" when prompted for the state.
Visit above website for payment options
All
Call In
You can call us with your payment information which we can then process online. You can also call Western Union at (800)634-3422 to make a payment.
Debit, Visa, MasterCard, AMEX
All
Assurant Specialty Property (American Reliable)
Mail
American Reliable Insurance Company
8655 E. Via De Ventura
Scottsdale, AZ 85258
Personal Check
All
Telephone
(800)535-1333
Visa or MasterCard
All
Online
Just go to PayAssurant.com. You will need your remittance slip, or just your Policy#, Agent#, and zip code. If you don't have your remittance slip, we can help you obtain the agent #.
Visa or MasterCard
All
Call In
You can call us with your payment information which we can then process online.
Visa or MasterCard
All
Cabrillo Pacific Insurance Services, LLC (Aegis Security Insurance Co.)
Mail
Cabrillo Pacific
PO Box 500750
San Diego, CA 92150-0750
Check
All
Online (Agents Only)
Give us a call, online transactions can only be processed by the agent. Keep this option in mind if your payment is late! Note: Renewal payments cannot be made online, only installments made after the initial renewal payment.
Visa or MasterCard
All
California Earthquake Authority
Please refer to your homeowners insurance policy for payment information. Payments do not go directly to the California Earthquake Authority, but to the company that issued your homeowners policy. If your policy or payment stub says "California Earthquake Authority," you will still be using an address for a different company, such as the California FAIR Plan, Allied, Mercury, or Safeco.
Earthquake
California FAIR Plan Association
Mail (to the FAIR Plan)
PO Box 76924
Los Angeles, CA 90076-0924

Please read the Installment Plan fees & limitations if you choose to pay with installments.
Check, money order, premium-financed.
All
Mail (to our office)
Sutherland-Scherff & Assoc., Inc.
2947 Foothill Blvd
La Crescenta, CA 91214-3412

**Checks MUST be made payable to Sutherland-Scherff & Assoc., Inc. We will make an online payment through our trust account the day we receive your check.
Check or money order
All Except Earthquake
Online
Online payments through CFPNet.com. You will need the 7-digit policy or quote number, the property zip code, and the Named insured. Anyone can make a payment on the insured's behalf.

You will need the following ready when making a payment: Bank Name, Routing Number, Account Number, Account Type (checking or savings), Name on the account.

**Notice: Payments will only be accepted for the exact amounts noted on the payment screen. Payments for new business quotes or renewals can only be for 1. payments in full; or 2. the installment amount indicated. The three-installment plan for premiums of $251 or more continues to apply, and the existing $2.50 service charge will be applied to each installment.
Direct Deposit (eCheck/ACH)
All Except Earthquake
Call In
You can call our office with your payment information which we will then process online.
Direct Deposit (eCheck/ACH)
All Except Earthquake
Chartis/AIG, Granite State Insurance Company
Mail
Chartis
22427 Network Place
Chicago, IL 60673-1224
Check
Workers Compensation
Call In (?)
Billing Inquiries: (800)645-2259

Unknown
Workers Compensation
Online
Online payments through ChartisInsurance.com. You will need to register to use this.
Unknown
Workers Compensation
Chubb
Mail
Chubb Group of Insurance Companies
PO Box 7247-0180
Philadelphia, PA 19170-0180
Check (see your bill for other payment types accepted)
Personal Lines
Phone
You can call Chubb direct at (800)682-4822 Note: There may be a $1.93 "convenience fee" when you call in your payment.
Credit or debit card
Personal Lines
Online
Online payments through Chubb.com. Click here if you need to register, or if you prefer not to register you can pay online through BillMatrix.
Credit or debit card
Personal Lines
Civil Service Insurance Co. & CSE Safeguard Insurance Co.
Mail
CSE Insurance Group
Attn: Cashiers
2121 N California Blvd Ste 555
Walnut Creek, CA 94596
**Please write your policy number on the outside of your envelope.
Check or Money Order
All
Online
eCheck, MasterCard, Visa, and Discover, and debit cards bearing the NYCE, ACCEL, PULSE or STAR logo
All Personal Lines
Call In
You can call us with payment information which we can then process online, or you can call your payment into CSE: (800)282-6848 opt 0


eCheck, MasterCard, Visa, and Discover, and debit cards bearing the NYCE, ACCEL, PULSE or STAR logo
All
CNA Insurance
Mail
CNA Insurance
PO Box 790094
St. Louis, MO 63179-0094
Check or Money Order
Commercial (BOP)
Overnight
CNA Insurance
Lockbox Number 790094
1005 Convention Plaza
St. Louis, MO 63101
Check or Money Order
Commercial (BOP)
Telephone
You can call the CNA Customer Support Center at (877)276-7507
EFT/eCheck
Commercial (BOP)
Commerce West Insurance Company, a Mapfre Company
Mail
Commerce West Insurance Company
PO Box 6004
Gilbert, AZ 85299-6004
Check
Auto
Telephone
You can call Commerce West/Mapfre direct at 877-MAPFRE1 (877-627-3731)


Visa, MasterCard, Discover, Visa Debit, MasterCard Debit, or eCheck
Auto
Online
Online payments through MapfreInsurance.com.


Visa, MasterCard, Discover, Visa Debit, MasterCard Debit, or eCheck
Auto
Call In
You can call us with payment information which we can then process online.


Visa, MasterCard, Discover, Visa Debit, MasterCard Debit, or eCheck
Auto
Employers Compensation Insurance Company
Mail
Employers Compensation Ins Co
PO Box 52791
Phoenix, AZ 85072-2791
Check
Workers Comp.
Billing Questions
(800) 677-3252 - Questions only? Not sure if you can make a payment this way, or if it's just for billing inquiries.
 
Workers Comp.
First American Specialty & First American Property & Casualty Ins. Co.
Mail
First American Specialty Insurance Company
PO Box 2219
Santa Ana, CA 92707-0219
Check
Home, Dwelling Fire, Condo, Renters
Mail
First American Property & Casualty Insurance Company
PO Box 2009
Santa Ana, CA 92707-0009
Check
Auto
Online
Online payments can be made through FAPCIG.com (The account holder's driver's license number is required if paying by eCheck.)
Visa, MasterCard, Discover, eCheck
All
Call in
You can call us with your payment information which we can then process online, or you can call the company direct at (888)474-7500. If paying by eCheck, please be sure to have the account holder's driver's license number available.
Visa, MasterCard, Discover, eCheck
Home, Dwelling Fire, Condo, Renters
Call in
You can call us with your payment information which we can then process online, or you can call the company direct at (888)922-5343. If paying by eCheck, please be sure to have the account holder's driver's license number available.
Visa, MasterCard, Discover, eCheck
Auto
Foremost Insurance Co Grand Rapids, MI
Mail
Foremost Insurance Company
Payment Processing Center
PO Box 0915
Carol Stream, IL 60132-0915
Check
All
Online
Credit cards are accepted online: Foremost.com/payonline

Visa, MasterCard, Checking or Savings
All
Call in
You can call the company direct at (800)532-4221.


Unknown, assume Visa, MasterCard, Checking or Savings
All
GUARD Insurance Group (NorGUARD Insurance Company)
Mail
If your payment will arrive on-time, make your check payable to InterGUARD, Ltd. and mail it to the following address:
GUARD Insurance Group
PO Box 62479
Baltimore, MD 21264-2479
Check
Workers Comp.
Fax
If your payment will NOT arrive on-time, you can make a one-time direct debit by following the instructions on the Fax Cover Sheet which can be found by logging into your account at https://policyholder.guard.com THEN clicking this link: Check by Fax.
Check
Workers Comp.
Online
You can log on to your account at https://policyholder.guard.com (or register if needed), click "Pay Bill" then choose the option you wish to use, one-time draft or credit card. There is a $7.00 convenience fee if you choose to pay by credit card.
EFT, Visa, MasterCard or Discover
Workers Comp.
Automatic Withdrawal
Automatic EFT is also available by first logging into your account at https://policyholder.guard.com THEN click to download and complete the Direct Draft Program form.
EFT
Workers Comp.
GeoVera Insurance Company
Mail
GeoVera Insurance Company
PO Box 7010
Fairfield, CA 94533-0232
Visa, Mastercard, EFT, Check, Money Order
Earthquake
Online
Credit cards and EFT are accepted online: MyGeoSource.com
Visa, MasterCard, EFT
Earthquake
Phone
You can call the company direct at (800)324-6020.
Visa, Mastercard, EFT
Earthquake
Fax
Fax your bill with your credit card information, phone number, and signature to (707)863-9345.
Visa, Mastercard, EFT
Earthquake
Automatic Withdrawal
Automatic Withdrawal is available for Monthly Payments only. Select Debit Checking on your bill and mail in the bottom portion with a voided check.
EFT
Earthquake
Hagerty Insurance Agency (Essentia Insurance Company)
Mail
Hagerty Insurance Agency
PO Box 87
Traverse City, MI 49685-0087
Check, EFT, Visa, MasterCard, Discover, American Express
All
Online
Online payments can be made through your online account at Hagerty.com

EFT, Visa, MasterCard, Discover, American Express
All
Phone
You can call our office with your credit card or EFT information which we will then process online, or you can call Hagerty direct at (877)922-9701.
EFT, Visa, MasterCard, Discover, American Express
All
The Hartford (Hartford Casualty Ins. Co., Sentinel Ins. Co. Ltd., etc.)
Mail
The Hartford
PO Box 660912
Dallas, TX 75266-0912
Check
Personal Lines
Mail
The Hartford
PO Box 660916
Dallas, TX 75266-0916
Check
Commercial Lines
Renewal Questionnaire
Looking or a place to mail your renewal questionnaire? If you misplaced your return envelope, please mail the completed questionnaire to the following address:
The Hartford
PO Box 14219
Lexington, KY 40512-4219
N/A
Personal Lines
Online
Online payments can be made through TheHartford.com (registration required) or TheHartford.com (to pay without registering).
eCheck
Personal Lines
Online
Online payments can be made through TheHartford.com (registration required).
eCheck
Commercial Lines
Call In
You can call our office or Hartford with your credit card or eCheck information. Hartford's toll free phone number is (800)624-5578. Automated Billing: (866)581-5039
All credit cards accepted.
Personal Lines
Call In
You can call Hartford with your EFT/eCheck information. Hartford's toll free phone number is (866)467-8730.
EFT/eCheck
Commerical Lines
HCC Surety Group
Mail
HCC Surety Group
Dept 9362
Los Angeles, CA 90084-9362
Check
Bonds
Call In
You can call HCC Surety to pay by credit card: (800)486-6695
Credit Card (specific types unknown)
Bonds
IFC (Insurance Finance Corporation of CA) - Premium Financing
Mail
IFCO
PO Box 315
Des Moines, IA 50306-1315
Check
All
Online
Pay your bill online through IFCorp.biz but there is a FEE of $9.95 per online payment by EFT.




eCheck/EFT ($9.95 Service Fee); Visa, MasterCard or Discover ($9.95 Service Fee for approx first $330.00, then 3% for amounts over that)
All
Call In
You can call our office or IFC with your eCheck/EFT or Credit Card information. IFC's toll free number is (800)247-4190, or if you're calling from outside the US their direct number is (515)223-0519.


eCheck/EFT ($9.95 Service Fee); Visa, MasterCard or Discover ($9.95 Service Fee for approx first $330.00, then 3% for amounts over that)
All
Automatic Withdrawal
Automatic Withdrawal is available for no charge, contact IFC or our office for an authorization form to sign. We also include the form with the original finance agreement.
EFT
All
Imperial PFS (fmly Premium Financing Specialists of CA) - Premium Financing
Mail
Imperial PFS
PO Box 100391
Pasadena, CA 91189-0391
Check
All
Online
Pay your bill online through IPFS.com

eCheck
All
Call In
You can call our office or Imperial PFS with your eCheck information. Imperial PFS's toll free number is (800)541-2384.
eCheck
All
Mercury Insurance, Mercury Casualty, & California Automobile Ins. Co.
Mail
PO Box 11991
Santa Ana, CA 92711-1991
Direct debit/automatic EFT: Can only be set up at renewal, contact us for a form to complete & sign, or complete the back of your payment stub & mail it with your renewal payment to Mercury.
Check or Money Order
Personal Auto
Mail
PO Box 5700
Rancho Cucamonga, CA 91729-5700
Direct debit/automatic EFT is not available for homeowners policies in California.
Check or Money Order
Homeowners, Condo, Renters, Earthquake, Etc.
Mail
PO Box 5600
Rancho Cucamonga, CA 91729-5600
Check or Money Order
Business Auto
Online
Login or Register for Mercury's new Customer Portal at cp.mercuryinsurance.com



MasterCard, Visa, American Express, ATM/Debit Card, or eCheck
All Personal Lines
Online
For a one-time online payment that does not require registration go to payment.mercuryinsurance.com/payments



MasterCard, Visa, American Express, ATM/Debit Card, or eCheck
All Personal Lines
Call Mercury
Personal Auto: (800) 503-3724
Homeowners: (877) 559-9033


MasterCard, Visa, American Express, ATM/Debit Card, or eCheck
All Personal Lines
Call Our Office
We can process an online payment through Mercury.


MasterCard, Visa, American Express, ATM/Debit Card, or eCheck
All Personal Lines
Automatic EFT
To sign up for automatic EFT, please call us for an authorization form to sign.

EFT
Personal Auto & Business Auto
MetLife Auto & Home (Metropolitan Direct P&C Ins. Co.)
Mail
MetLife Auto & Home
PO Box 41753
Philadelphia, PA 19101-1753
Check
Personal Auto & Homeowners
Overnight Address
Remitco
MetLife Auto & Home
Lockbox 941753
2080 Cabot Blvd West
Langhorne, PA 19047
Check
Personal Auto & Homeowners
Online
www.eservice.metlife.com. Note: if you get an error accessing this site, add "metlife.com" to your Internet Explorer "Trusted Sites" list. Call or email us if you need any help.
Visa, MasterCard, Discover, American Express or EFT
Personal Auto & Homeowners
Call In
You can call our office or MetLife with your payment information. MetLife's toll free number is (800)680-3354.
Visa, MasterCard, Discover, American Express or EFT
Personal Auto & Homeowners
Progressive Insurance Company (Drive Insurance)
Mail
Progressive
PO Box 54527
Los Angeles, CA 90099-9297
Check
All
Online
Pay your bill online through Payment.Progressive.com

Visa, MasterCard, Discover, or eCheck
All
Call In
Call our office or call Progressive/Drive Insurance toll free at (800)876-5581.

Visa, MasterCard, Discover, possibly eCheck as well
All
RLI Insurance Company
Mail
RLI Insurance Company
PO Box 41911
Peoria, IL 61612-3940
Check
Home Business Insurance
Safeco Insurance Companies
Mail
Attn: Payment Processing Dept.
Safeco Insurance Companies
PO Box 6476
Carol Stream, IL 60197-6476
Check
All
Online
Pay your bill online through Safeco.com



eCheck, Credit or Debit Card (Visa, MasterCard, American Express or Discover)
All
Call In
You can call Safeco's automated phone system at (800)332-3226.



Unknown, probably eCheck, Credit or Debit Card (Visa, MasterCard, American Express or Discover)
All
Call In
You can call us with your payment information which we can then process online.

eCheck, Credit or Debit Card (Visa, MasterCard, American Express or Discover)
All
South Bay Acceptance Corp. (Premium Financing)
Mail
South Bay Acceptance Corp.
PO Box 2141
Columbus, GA 31902-2141
Check
All
Online
Pay your bill online through SBAC-Finance.com
eCheck
All
Call In
You can call our office with your eCheck information (Bank name, routing & account numbers and a check number) which we will then process online.
eCheck
All
Automatic EFT or CC
SBAC also offers automatic payments by EFT or credit card. You must complete an authorization form to use these options.
EFT, Visa/MasterCard (+2.25% processing fee) and American Express (+3% processing fee)
All
Sutherland-Scherff & Associates Insurance Services, Inc.
Mail
Sutherland-Scherff & Assoc.
2947 Foothill Blvd
La Crescenta, CA 91214-3412
Check
Policies invoiced by our agency.
**For policies invoiced by our agency. If your invoice/bill was not from our agency, please do not mail your check to us unless we instructed you to do so, or until you have confirmed with us beforehand. We cannot guarantee that checks mailed to our agency, but made payable to the insurance company, will be received by your insurance company by the due date. Also, if we are not your insurance agent, we WILL NOT forward the check to your insurance company. Your check will be mailed back to you. We also DO NOT accept payments online. At this time, logging in to our website will only give you access to your policy and various supporting documents.
 
Travelers (Travelers Commercial Ins. Co., The Standard Fire Ins. Co., etc.)
Mail
Travelers Personal Insurance
PO Box 660307
Dallas, TX 75266-0307
**Make your check payable to Travelers Indemnity and affiliates
Check
Personal
Mail - Overnight
Travelers
Attn: PI 660307
1500 Dragon St Ste A
Dallas, TX 75207-3917
Check
Personal
Mail
Travelers CL Remittance Center
PO Box 660317
Dallas, TX 75266-0317
**Make checks payable to Travelers
Check
Commercial
Online 1
Pay your bill online through MyTravelers.com


EFT (Personal Lines Only), Visa or MasterCard
All personal lines except Specialty Auto
Online 2
Pay your bill online through TravelersEpay.com. To make a payment without a login, go to Express Pay for Business Insurance.
EFT
Commercial
Telephone
You can call our office, or call Travelers direct at (800) 550-7716
EFT, Visa or MasterCard
Personal
Telephone
You can call our office, or call Travelers direct at (800) 252-2268
EFT/eCheck
Commercial
Automatic EFT or CC
To sign up for automatic EFT or recurring CC, complete the online request through Travelers.com or call us with your payment info.

EFT, Visa or MasterCard
Personal Lines
United States Liability Insurance Company
Mail
United States Liability Insurance Company
PO Box 62778
Baltimore, MD 21264-2778
Check
Personal Umbrella
Online
Pay your bill online through EZPay.USLI.com You will need your policy number to log in. Your acount number is also your policy number. Omit any renewal letters (e.g. A, B, C...) at the end of the policy number.
MasterCard, Visa
Personal Umbrella
Telephone
You can call USLI at (866)632-2003. Unfortunately, they DO NOT allow us to call and make a payment for you.
Visa, MasterCard
Personal Umbrella